StarTrac Key Down Error on 5400RB

Probable Cause

  1. User may have pressed keys before the system turned on
  2. Faulty keypad

Corrective Action

  1. Instruct the user on proper usage of the unit.
  2. Massage keypad and feel for a depressed key. Massaging the keypad may release a stuck key if present. If the message continues, replace the keypad.
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