Console Software Upload Video for Stairmaster Stepmill, SM916

This video covers verifying the software version and uploading software on the Stairmaster SM916 Stepmill.

Important Note: Anytime you are updating software or reconfiguring a machine, any data stored in the machine will be lost. It may be necessary to log any pertinent details prior to updating your software or reconfiguring the console.

Tools Needed:

  • FISP or Dongle (software uploader)
  • Phillips Screwdriver

Procedure:

  1. Using the Machine Status code (Level Up, 4, ENTER) you want to verify the current software version.
    1. The console in our video shows to have software version 18 (last 3 digits from CONS number) and more current versions are available.
  2. Remove the small cover from the back of the console using the Phillips screwdriver.
    1. This will allow access to the port to which you will connect the FISP or Dongle (software uploader).
  3. Before connecting the FISP, inspect the connection area and ensure the pins are not bent.
    1. If any pins are bent, gently and carefully straighten the pins ensuring they are in proper alignment.
  4. Now connect the FISP or Dongle (software uploader).
    1. The FISP/Dongle is equipped with a gray ribbon cable that will only allow for connection to the port one way.
      1. There is a red line that runs along the ribbon cable, and when connected properly; the red line faces toward the bottom.
    2. Take care not to bend the pins when making the connection.
  5. Once connected, the software uploader will begin its process. An orange light will come on and begin flashing on the FISP/Dongle.
    1. This indicates that the software is uploading. (CAUTION: Never disconnect the FISP/Dongle when uploading software. This can result in the console becoming unusable.)
      1. After a few moments, the flashing light will come up green for PASS or red for FAIL.
  6. Once the upload has finished, disconnect the FISP/Dongle and reinstall the access cover.
  7. It is now time to configure the console.
  8. Press any key on the console and it will display NTM CONFIG RQD.
    1. It is necessary to configure the console so that it knows the equipment type on which it is being used.
  9. Press Level Up, 8, ENTER.
    1. CONFIGURATION will appear on the screen.
      1. Press ENTER.
      2. Press Level Up to scroll to the CHANGE MACHINE menu option.
        1. Select CHANGE MACHINE by pressing ENTER.
        2. NTM CONFIG RQD will appear again.
          1. Press Level Up or Level Down to find the proper unit type.
            1. In this case, STEPMILL should be selected and press ENTER.
            2. The console will flash, and then it will display the saved equipment type and resets the machine for a workout.
            3. Important Note: Anytime you are updating software or reconfiguring a machine, any data stored in the machine will be lost. It may be necessary to log any pertinent details prior to updating your software or reconfiguring the console.
      3. After completing the configuration of the console, the software upload process is complete.

You now know the process to upload software for the console on your Stairmaster SM916 stepmill.

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