Troubleshooting Payment Errors During Checkout

If you are experiencing problems with the website processing your payment please try the following:

  1. If your card is new or recently reissued, make sure it has been activated.
  2. Double-check the card type (i.e MasterCard), the account number, and expiration date.
  3. Remove dashes or spaces from the account number.
  4. Verify that you have entered your credit card's security code.
  5. If everything seems to be correct, call the card issuer's customer service phone number. Your credit card company may need to speak with you before they authorize your purchase.
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