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  1. Sportsmith
  2. Customer Support

Customer Support

Order Questions

  • What is the price currency used on Sportsmith.com?
  • Why buy from Sportsmith?
  • What warranties does Sportsmith offer?
  • What is the status of my order?
  • What do I do if I received the wrong product or a product is missing from my shipment?
  • Orders not delivered and returned to Sportsmith
  • See all 9 articles

Shipping Questions

  • Shipping to a Military Address
  • Canada and other International Orders
  • Restrictions on Free Shipping Offers
  • My order never arrived, what do I do?
  • Do I pay customs, duties, and taxes?
  • When will my backordered item arrive?
  • See all 19 articles

Account Questions

  • How To Reset Your Sportsmith Website Password
  • When Will My Credit Card be Charged?
  • What if I Have Multiple Locations
  • Can I Use More Than One Form of Payment Per Order?
  • Troubleshooting Payment Errors During Checkout
  • I Forgot My Password, What Do I Do?
  • See all 12 articles

Shopping Help

  • How to Find Serial Number on Fitness Equipment

International Orders

  • Shipping to Canada
  • Do I Pay Customs, Duties, and Taxes?
  • How Will You Ship My International Order?

FAQ

  • What is the Difference Between Cleaning, Antibacterial/Sanitizing, & Disinfecting Wipes?

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