Customer Support

Order Questions

• Requesting a Quote
• What is the price currency used on Sportsmith.com?
• Why buy from Sportsmith?
• What warranties does Sportsmith offer?
• What is the status of my order?
• What do I do if I received the wrong product or a product is missing from my shipment?
• See all 10 articles

Shipping Questions

• Shipping to a Military Address
• Canada and other International Orders
• Restrictions on Free Shipping Offers
• My order never arrived, what do I do?
• Do I pay customs, duties, and taxes?
• When will my backordered item arrive?
• See all 19 articles

Account Questions

• How To Reset Your Sportsmith Website Password
• When Will My Credit Card be Charged?
• What if I Have Multiple Locations?
• Can I Use More Than One Form of Payment Per Order?
• Troubleshooting Payment Errors During Checkout
• I Forgot My Password, What Do I Do?
• See all 12 articles

Shopping Help

• How to Find Serial Number on Fitness Equipment

International Orders

• Shipping to Canada
• Do I Pay Customs, Duties, and Taxes?
• How Will You Ship My International Order?

FAQ

• What is the Difference Between Cleaning, Antibacterial/Sanitizing, & Disinfecting Wipes?